4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at sales@fastprintservices.com.au.
7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt-out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.
If you have questions or comments about your privacy rights, you may email us at sales@fastprintservices.com.au.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
9. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the 'Shine The Light' law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at sales@fastprintservices.com.au or by post to:
Fast Print Services
Unit 2 / 26 Ralph Street
Alexandria, New South Wales 2015
Australia
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by clicking here.
FPS Quote App — Privacy Policy
Last updated: [3/10/26]
Fast Print Services operates the FPS Quote App, an internal tool used by authorised staff to review enquiries, prepare estimates and keep quote records. Customers do not need an account to use it.
Information we handle. When the dedicated quote inbox is connected, the app reads messages received at fpsquotesapp@gmail.com, including sender and recipient details, subject lines, message text, attachments and email metadata. It keeps a private copy of the original message and an extracted review record. Staff may add or correct customer details, specifications, prices, notes and workflow decisions. Saved quotes retain their revision history.
How we use it. We use this information to identify and review enquiries, calculate and prepare estimates, refer back to the original request, and maintain quote history. Automated extraction suggests details for staff to check; staff remain responsible for reviewing the quote. The Gmail connection is read-only: the app does not send email, mark messages as read, label them or delete them. Customer quotes are sent manually outside the app.
Storage and access. Enquiry copies, attachments and quote records are held in private hosted storage and protected backups. Access to the staff app is restricted to authorised Fast Print Services personnel. Google provides the mailbox; Netlify and Render provide parts of the hosted app. These providers may process information outside Australia. We do not sell Gmail data or use it for advertising.
Retention and requests. We retain captured enquiries, attachments, quotes and backups. The mailbox owner can revoke the app’s Google access, which stops new collection but does not automatically erase records already captured. To request access, correction or deletion of personal information, or to raise a privacy concern, contact glen@fastprintservices.com.au. We will review the request, including any business or legal recordkeeping requirements.
Our use of information received through Google APIs is subject to the Google API Services User Data Policy, including its Limited Use requirements. We will update this policy if the app’s data handling changes.
FPS Quote App — Terms of Service
Last updated: [3/10/26]
The FPS Quote App is an internal quoting tool operated by Fast Print Services. Access is limited to staff and other people expressly authorised by Fast Print Services. It is not a public customer ordering or payment service.
Authorised users must protect their sign-in details, use the app only for Fast Print Services business, check extracted enquiry details against the original request, and handle customer information in accordance with the FPS Quote App Privacy Policy.
The app provides working estimates and saved quote records for staff review. Using the app does not automatically send an estimate to a customer, accept an order, or create a customer contract. Customer communication and acceptance remain manual. Any terms governing a customer’s print order are separate from these app terms.
Fast Print Services may correct errors, update the app or restrict access when needed to operate it securely. For questions about access or these terms, contact glen@fastprintservices.com.au.
“The FPS Quote App is a staff-only tool used by Fast Print Services to review enquiries from its dedicated quote inbox and prepare estimates. It reads Gmail messages with the mailbox owner’s permission and stores private quote records. Read our Privacy Policy and Terms of Service.”
